Norton vs ZoneAlarm

Norton Antivirus, developed by Gen Digital Inc. (formerly Symantec Corporation), has been a trusted name in cybersecurity since 1991. Headquartered in Tempe, Arizona, Norton offers a comprehensive suite of security tools designed to protect users from malware, phishing attacks, ransomware, and online threats. Their services extend beyond basic antivirus protection, incorporating features like real-time threat detection, a smart firewall, a secure VPN, dark web monitoring, cloud backup, and identity theft protection. With multi-device compatibility, Norton provides security solutions for Windows, macOS, Android, and iOS users. Independent security tests consistently rate Norton highly for their malware detection and overall performance, but user feedback is mixed. Customers appreciate their strong protection, ease of use, and frequent updates, while others criticize aggressive upselling, high renewal costs, and occasional performance slowdowns. Norton’s customer support includes 24/7 live chat, phone assistance, and an extensive knowledge base, though some users report difficulties with billing transparency and subscription management.

ZoneAlarm is a long-standing name in personal cybersecurity, founded in 1997 and now operating under the umbrella of Check Point Software Technologies. Headquartered in San Francisco, they’ve built their reputation on firewall technology and have since expanded into complete antivirus and internet security solutions. Their services are geared toward individuals and small-scale users looking for a mix of automatic protection and manual control, particularly Windows users who want more say in what their systems allow and block. They offer a free antivirus plan with core malware defense and a personal firewall, and their paid plans add features like anti-ransomware, advanced phishing protection, and mobile security tools. Their standout features include a two-way firewall, real-time cloud-based scanning, and application-level controls, giving users a clearer window into their device’s behavior. Customer feedback is mixed. Some users praise the software’s reliability, ease of use, and long-term consistency, while others cite concerns around billing practices, support responsiveness, and occasional system slowdowns. ZoneAlarm has received recognition in the past, though they haven’t participated in recent third-party testing—something potential users may want to weigh. So what does all this mean for your device? Read on to explore whether their tools match your security needs.